We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, escalate complex issues to the appropriate team members, and participate in the optimization of our customer service processes.

The ideal candidate will possess excellent communication and interpersonal skills, a commitment to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also essential.

If you are eager about joining a rewarding environment and making a significant impact on our customers, we encourage you to apply.

Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx

Are you dedicated about providing exceptional customer service? Do you have excellent communication abilities? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a global company that provides business process outsourcing (BPO). Our colleagues is dedicated to delivering outstanding service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Responding to customer questions in a timely and helpful manner

* Handling with customer issues

* Recording customer interactions

A great opportunity to become part of a thriving team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected].

Customer Support Specialist Eclerx

At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Duties include:
• Promptly respond to customer inquiries via chat.
• Provide clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Is Searching for Talented Inbound Chat Analysts

Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.

• As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.

Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a positive customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and effective responses to customer inquiries.
• Guiding users through online processes
• Demonstrating strong communication skills

This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this fulfilling role, we encourage you to apply!

Become an Inbound Chat Analyst Career at Eclerx, Pune

Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. You'll offer timely and informative solutions to their inquiries, guaranteeing a positive customer experience.

• Yourselves role will involve communicating with customers in a courteous and welcoming manner.
• You will also be responsible for handling a spectrum of customer concerns
• The company offers a rewarding work environment with opportunities for advancement.